Changing the vehicle category after you have already collected the car is possible only with our express consent and provided that we have other available vehicles in our fleet at that time. If you want a higher-class vehicle, you must sign a new agreement and pay the price difference according to the current price list, taking into account the remaining rental period.
If you want to switch to a lower-class vehicle, it is necessary to understand that the originally agreed rental price remains unchanged, because the reservation was fixed for the category you originally selected. In such situations, vehicle replacement is treated as an additional service, for which an administrative fee may be charged for processing the new agreement and preparing the vehicle technically.
We advise you to carefully consider your needs before deciding to change the category and to contact our branch team. Our goal is to provide maximum comfort and satisfaction, but we must also manage fleet planning efficiently so that all vehicles remain available to other clients who made timely reservations according to their needs.